Booking appointments

All patients are seen by appointment. Appointments are available to book either online, or via telephone, and can be booked up to two weeks in advance.

Appointments are available from 8.30AM until 6.00PM. Please note appointment hours vary for each GP.

We have extended hours 7am-8am Monday and Wednesday mornings. 

If you cannot keep your appointment, please cancel by ringing the practice on 0121 327 0131 or 1049 in order that the appointment can be offered to another patient.

Online Service

Ward End Medical Centre now offer online services this includes appointment booking and prescription requests. Patients can also request to view their medical record summary online. This will include allergies, prescription history. Please ask reception staff if you wish to sign up for this service or download the NHS app. 

Systmonline. Click here to access SystmOnline

Attending the surgery

When you arrive at the surgery report to Reception where you will be booked in. The Receptionist is your first link with the surgery and will give you any help you need with non-medical problems.

DNA Appointments

Can you please make sure you attend booked appointments. A DNA (Did Not Attend) letter will be sent if you fail to attend. Please note your name may be removed if you DNA on more than 3 occasions.

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