If you need to make a complaint, please put in writing for the attention of the Administration Team. If you would like to speak to someone in person please ask for a member of the Administration team.
Full Information of how to make a complaint including contact names can be found in the Ward End Medical Centre complaints leaflet, download the complaints leaflet (DOCX, 23KB).
You may also approach NHS England for help or advice using the attached link or address details:
www.nhs.uk/choiceintheNHS/Rightsandpledges/Pages/NHScomplaints.aspx
NHS England
P O Box 16738
Redditch
B96 6PT
Telephone 0300 311 2233
Email: england.contactus@nhs.net