Complaints

If you need to make a complaint, please put in writing for the attention of the Administration Team. If you would like to speak to someone in person please ask for a member of the Administration team.

Full Information of how to make a complaint including contact names can be found in the Ward End Medical Centre complaints leaflet, please ask a receptionist for a copy, if required.

You may also approach NHS England for help or advice using the attached link or address details:

http://www.nhs.uk/choiceintheNHS/Rightsandpledges/Pages/NHScomplaints.aspx

NHS England
P O Box 16738
Redditch
B96 6PT

Telephone 0300 311 2233
Email: england.contactus@nhs.net

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