Contact Details

Telephone: 0121 327 0131 / 0121 327 1049

Email: nhsbsolicb.wardendmedicalcentre@nhs.net

NHS 111: Call 111 or visit 111.nhs.uk

SystmOnline: https://systmonline.tpp-uk.com/

NHS App: www.nhs.uk/nhsapp

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Location

Ward End Medical Centre
794a Washwood Heath Road
Ward End
Birmingham
B8 2JN

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

Disabled access

All practice services take place on the ground floor which is easily accessible by wheelchair.

Parking

Please do NOT park on the surgery forecourt; it might stop the Doctor getting to an emergency when seconds count. There is plenty of parking in the nearby streets. Parking on the forecourt is for surgery staff only or registered disabled patients.

Extended Access Appointments

We have extended hours 7.00am to 8.00am Monday and Wednesday mornings.

Out Of Hours

If an urgent consultation is required after the surgery is closed, please telephone the BADGER Emergency GP service on 0121 766 2100. BADGER is an emergency out-of-hours service staffed by GPs and nurses. A doctor or nurse will be there to talk to you. Depending on your condition, the doctor will make arrangements for you to be seen. The Practice commissions this service for its patients.

Out Of Hours: Advice and support can also be obtained via the NHS 111 service.  Call 111 or visit 111.nhs.uk

Children’s Hospital Emergency Department

The Children’s Hospital Emergency Department is incredibly busy – those who are not seriously ill will face very long waits to be seen and may need to go elsewhere for help.

Remember, the Children’s Hospital Emergency Department can’t help with dental or eye issues. For an eye emergency, please attend the Midland Eye Centre at Dudley Road open 9.00am to 7.00pm. NHS 111 can help with finding and accessing an Emergency Dentist

There are things you can try before visiting, such as:

• View the ‘virtual consultations’ to hear doctors’ advice on the most common reasons people come to the Emergency Department.
• Visit Healthier Together, a website recommended by our doctors, which has advice and resources for parents and young people.
• Visit 111 online (for children aged 5 and over) answer questions about your symptoms on the website and they will tell you what to do next.

Take these simple steps to keep well this winter:

• Wash your hands regularly just like you did during the pandemic
• Get your flu jab and COVID-19 booster

BSOL CCG

First Floor
Wesleyan
Colmore Circus
Birmingham
B4 6AR

Telephone: 0121 203 3300

Email: bsol.comms@nhs.net